Designed to improve over time.
Accessibility is an ongoing product and service responsibility. EnoFlix aims to consider accessibility throughout design, development, playback, content presentation and support rather than treating it as a one-time feature.
Our accessibility commitment
EnoFlix aims to provide digital experiences that are increasingly accessible to people with visual, auditory, motor, speech, cognitive and other disabilities.
Our accessibility work is informed by recognized accessibility principles and standards, including guidance published by the World Wide Web Consortium through the Web Content Accessibility Guidelines.
EnoFlix is working toward experiences aligned with recognized WCAG accessibility principles. This statement should not be interpreted as a claim that every EnoFlix page, application, device experience or title has completed a formal WCAG 2.2 AA conformance audit.
Continuous improvement
Accessibility requirements can change as products, devices, assistive technologies and accessibility standards evolve. EnoFlix may therefore update interfaces, player behaviour, content metadata and support processes over time.
Structure and navigation
EnoFlix aims to use meaningful page structure so users and assistive technologies can understand where they are and move through content more efficiently.
Depending on the page or application, this can include:
- semantic page landmarks;
- logical heading levels;
- descriptive links and controls;
- clear form labels;
- consistent navigation patterns;
- skip navigation where appropriate;
- meaningful page titles;
- accessible status and error messaging.
Link purpose
Links and interactive controls should provide enough context to help users understand what will happen when they activate them.
Keyboard access
Core web interactions should be operable without requiring a mouse wherever the interface and underlying technology support keyboard use.
Keyboard behaviour may vary between the web experience, native mobile applications, televisions, streaming devices and platform controls.
Keyboard traps
Interactive components should avoid trapping keyboard focus except where a temporary focus boundary is intentionally required, such as an active modal dialog.
Visible keyboard focus
Users navigating by keyboard should be able to identify which interactive element currently has focus.
EnoFlix design systems are intended to preserve visible focus indication rather than removing it solely for visual styling.
Screen readers and assistive technology
EnoFlix aims to expose meaningful names, roles, states and relationships to assistive technologies where the platform supports them.
This includes attention to:
- accessible names for buttons and controls;
- text alternatives for meaningful imagery;
- form field labels and instructions;
- navigation landmarks;
- dialog labelling;
- status and validation feedback;
- playback control semantics;
- meaningful document structure.
Platform differences
The accessibility information exposed to a screen reader or other assistive technology can depend on the operating system, browser, application framework, device and assistive technology combination.
Readability, text and zoom
EnoFlix interfaces aim to use readable typography and sufficient spacing while supporting platform accessibility features where technically available.
Interface text should remain understandable without relying on unusually small type, decorative text or images of text for essential information.
Browser zoom
EnoFlix web interfaces should avoid intentionally preventing browser zoom where users rely on it for magnification.
Responsive reflow
Layouts are designed to adapt across supported screen sizes. Some complex playback or device-specific experiences may behave differently because of platform constraints.
Captions and subtitles
Where supplied for a title, EnoFlix playback can present supported caption and subtitle tracks.
EnoFlix cannot guarantee that every title has every caption or subtitle format. Track availability depends partly on materials and rights supplied by content owners, distributors and localization partners.
Audio, dubbing and audio description
EnoFlix may provide multiple audio tracks for supported content when those tracks are available and licensed.
Audio description availability should not be assumed for every title. Availability depends on the source materials, licensing and supported playback configuration.
Colour, contrast and visual information
EnoFlix aims to provide sufficient contrast for important interface text and controls and to avoid using colour as the only way to communicate essential meaning.
Important information should remain distinguishable against dark surfaces.
Foreground and background choices should preserve readability.
Colour is not enough
Where practical, important status information should also use text, labels, icons, shape or another non-colour indicator.
Motion and animation
Some EnoFlix experiences use animation, transitions or moving promotional content. Where supported, interfaces should respect platform reduced-motion preferences for non-essential motion.
Decorative animation and transition behaviour can be reduced where the interface supports the user's operating-system or browser preference.
Autoplay
EnoFlix may continue improving controls around previews, autoplay and moving promotional experiences as product features evolve.
Accessibility across platforms
Accessibility capabilities can differ between platforms because browsers, mobile operating systems, televisions and connected devices expose different accessibility APIs and controls.
Semantic HTML, keyboard interaction, responsive layouts and browser accessibility features.
Supported directionNative operating-system accessibility capabilities are considered as the EnoFlix application evolves.
Platform dependentAndroid accessibility features depend on application implementation, device and operating-system support.
Platform dependentAccessibility varies significantly by television operating system, remote control, manufacturer and app platform.
Future expansionKnown limitations and third-party content
Not every part of EnoFlix will necessarily have the same accessibility capabilities at the same time.
Accessibility may be affected by:
- older pages or components still being updated;
- embedded or third-party services;
- device-specific platform limitations;
- content supplied without certain accessibility tracks;
- third-party payment or identity experiences;
- new features still undergoing accessibility improvements.
Identified issues may be prioritized according to severity, user impact, technical feasibility and product development schedules.
Accessibility feedback
Feedback can help identify barriers that are not apparent during design or testing.
When reporting an accessibility problem, useful information can include:
- the page or feature involved;
- the device and operating system;
- the browser or EnoFlix application;
- assistive technology being used;
- what you expected to happen;
- what actually happened.
Found an accessibility barrier?
Use EnoFlix Support to report an accessibility problem or request assistance. When the dedicated support platform is fully connected, accessibility requests will be routed through support.enoflix.com.
EnoFlix may revise this accessibility page as products, standards, testing processes and supported accessibility features change.